job
Tyskland, BerlinTyskland, Berlin

Majorel Münster

Publiceringsdato 09.12.2019

Jobbet er ikke længere tilgængeligt!

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Customer Service Agent (m/f/d) - Danish

Are you interested in sports and want to be part of an international team? Then start working for our Eurosport department. More than 500 employees are working for Majorel in Münster Germany, providing professional assistance to our customers within Europe. Join our Danish Team to assist customers with any questions regarding the Eurosport player. Your challenge:
  • Support of customers via phone, e-mail and chat
  • Assist customers with inquiries regarding the Eurosport Online Player
  • Take over the community management on our social media channels
  • Collection and maintenance of customer data
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements
  • Work on requests and comments via the Eurosport Social Media channels
Requirements
  • Excellent Danish language skills (spoken and written) on native speaker level
  • Basic English skills
  • Service-oriented, patient and friendly manner
  • Initial experience in customer service preferred
  • Good knowledge of current Social Media channels (e. g. Facebook, Twitter etc.)
  • Passion for community management and digital affinity
  • Professional communication skills and accordant soft skills (customer oriented)
  • Good PC skills (usage of web-based tools and MS Office)
  • Sufficient typing skills
  • Willingness to work late shifts from 2 p.m. to 10 p.m.
Offer
  • Integration with an international team in a multicultural environment
  • Relocation package in order to ensure a smooth beginning at Majorel in Münster
  • Great career opportunities
  • Corporate healthcare management (medical check-ups, vaccinations etc.)
  • Free German courses twice a week
  • Company sports (basketball, football)
  • Company parties (summer and winter)
About our company: We are Majorel. Globally we provide a unique customer service and ensure satisfied end customers. As a service agent/call center agent at Majorel, you are our voice to the customers, and you inspire people from across the entire world every day by providing personal and efficient service. We base everything we do on creativity, excellence, and respect. Our more than 8,500 employees at 29 sites in Germany are our foundation

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